CardioGram™: Troubleshooting Guide

Introduction Technology Who Can Use It Services Products   System 507   System 707 FAQ Related Shows/Meetings Links Customer Support Electrode Placement Troubleshooting Guide ECG Supplies HIPAA BAA

Unable to transmit ECG (LCD reads: Transmit Failure / Connection Failure) Unable to store (save) ECG Keep getting Directory Error, Directory reset, and Configuration Error System displays waiting for good data or plots traces of boxes or muscle tremor Unable to print ECG Unable to print ECG though the battery is charged Unable to print ECG though the battery is charged and the writer cover is closed Unable to transmit ECG (LCD reads: Transmit Failure / Connection Failure) Check for non-busy phone line Check Patient Directory for status Check configuration set-up for: - Valid site number - Valid CompuMed phone number - Correct baud rate connection Unable to store (save) ECG No available memory, transmit or delete ECG from the directory Battery low, charge the battery for 12Hrs, turn the main power switch (on back) to on Keep getting Directory Error, Directory reset, and Configuration Error Reset configuration parameters and charge the battery for 12Hrs System displays waiting for good data or plots traces of boxes or muscle tremor Re-prep patient and change electrodes with new ones Clean clips in hot soapy water and brush with toothbrush Check leads RL, RA, LA, LL, for failure, a V lead may be in failure if in combination with one more of the stated limb leads Unable to print ECG Charge the battery for 12Hrs Unable to print ECG though the battery is charged Writer cover open, close writer cover and press ENTER Unable to print ECG though the battery is charged and the writer cover is closed Check for: no paper loaded, end of paper roll, and presence of paper extending out of paper through